FAQ

1Are you a manufacturer or a trading company?
We are a manufacturer and we have our own factory, so the capacity can be guaranteed.
2How to order with you?
Pick up the favorite items and tell us your requirements. or custom made with your design.
3What information should I let you know if I want to get a quotation?
- The quantity
- The size of the item (Length*width*height)
- The material and surface finishing
- Logo craft.
It'll be truly appreciated if you can provide a related rendering for reference.
4What’s your Minimum Order Quantity?
Different items have different MOQ. In general, the MOQ of wooden box is 300pcs.
5Do you accept customized order?
Yes, we accept it. The size, color, material, lining and logo can be customized.
6Concerning the sample:
We can make sample based on your requirements and printed with your own logo.
It’s better if you have original sample or drawing of design.But it’s also okay if haven’t, we can design it after collecting your ideas or photos.
Sample time: around 3-5 working days for box.
Sample charge: The charge is various from different designs, please contact me for details.
7Whether sample charge can be refunded?
Yes, it will be refunded once you confirm your mass production order and the quantity is over our MOQ.
8Order Process
1. Check Price.
2. Make Sample & Check.
3. 30% despoit to start production, then the rest 70% payment before shipping according to the photos & videos of goods.
4. Shipping via airfreight or seafreight.
9How to pay my order?
We accept T/T, western union for bulk order. Paypal is accetable for sample order.
Normally, 30% deposit when place order, the balance 70% paid before goods shipped out from our factory.
10How to shipping?
Shipping for sample: by DHL/Fedex/TNT/UPS etc.
Shipping for mass production: airfreight or seafreight.