Frequently Asked Questions (FAQ)
Answers to Common Questions About Custom Wooden Boxes
1. Are you a factory or a trading company?
We are a direct wooden box manufacturer with our own factory in China. All production processes—from material cutting to finishing and packaging—are handled in-house, ensuring quality and cost efficiency.
2. Can I customize the size, shape, and design of the wooden boxes?
Absolutely! We specialize in custom wooden boxes. You can provide your own design, or we can assist with structure, dimensions, and decoration based on your product and branding needs.
3. What types of wood materials do you offer?
We offer a wide selection including paulownia, pine, birch, bamboo, beech, ash, oak (white/red), rubber wood, and plywood. Material choice depends on your style, durability needs, and budget.
4. What’s your minimum order quantity (MOQ)?
Our standard MOQ is 100 pieces per design. For complex or high-end boxes, MOQ may vary slightly. We also support low MOQ for sample orders and trial runs.
5. Can I get a sample before placing a bulk order?
Yes, we provide samples for quality checking and structure confirmation. Custom samples usually take 5–7 working days to produce, and a small fee may apply depending on the complexity.
6. What kind of logo customization do you support?
We offer laser engraving, hot stamping (gold/silver foil), UV printing, silk screen printing, and CNC carving. Send us your logo and we’ll recommend the best method based on box material and surface.
7. Do you offer inserts or internal packaging?
Yes, we can provide foam inserts, velvet trays, sponge, compartments, or paper/cardboard inner boxes to securely hold and present your products inside the wooden box.
8. How long is your production time?
Production usually takes 15–30 days depending on order quantity and design complexity. We’ll confirm exact lead time after sample approval and order confirmation.
9. Can you ship internationally?
Yes, we ship worldwide. We offer sea freight, air freight, and courier services (like DHL, FedEx). We’ll help you choose the most cost-effective and timely option.
10. How can I get a quotation?
Just send us your requirements via the <a href="https://www.woodenboxmanufacturers.com/contact-us/">Contact Us </a>form or email. Please include:
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Desired box size & material
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Quantity
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Logo method
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Packaging needs
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Destination country
We will reply with a detailed quote within 24 hours.
11. Do you accept OEM or private label orders?
Yes! We provide full OEM/ODM services. Your brand, your design — our craftsmanship.
12. How is your quality controlled?
We have a dedicated QC team that inspects raw materials, semi-finished and finished products. All boxes undergo strict checks before packaging and shipment.